FAQs – Frequently Asked Questions

Got Questions? We’ve Got Answers! 🧸

📦 Orders & Shipping

Q: How long does shipping take?
A: Orders are processed within 1-2 days and typically arrive within 5-10 business days, depending on your location.

Q: Do you offer international shipping?
A: Yes! We ship worldwide so everyone can enjoy our plushies.

🔄 Returns & Refunds

Q: Can I return my plushie?

A: Absolutely! We offer hassle-free 30-day returns if your plushie isn’t what you expected. Just contact us!

Q: What if my plush arrives damaged?

A: We’re so sorry! Email us a photo, and we’ll send a replacement or refund right away.

🎁 Product & Care

Q: Are your plushies machine washable?

A: Yes, but we recommend a gentle hand wash with mild soap for extra care.

Q: Do you offer gift wrapping?

A: Yes! Our plushies come in adorable packaging, perfect for gifting.